Privacy Policy

Effective January 1, 2026

Sterling Lafayette Epoxy Floors, lafayetteepoxyandconcreteflooring.com, hello@lafayetteepoxyandconcreteflooring.com

Who this policy covers

This policy explains how Sterling Lafayette Epoxy Floors, a flooring contractor in Lafayette, IN, handles the information you share when you visit our website, call us or ask for an estimate. It applies to everything on our home page and the other pages of this site.

We're a small local business, so we keep this simple. We collect what we need to answer you and do the job, and we don't sell your information to anyone. You can read more about who we are on our About page.

Information we collect

When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of your floor or project. If you send photos, we keep those too, because they help us understand the job before we come out.

When you call or email us, we keep your contact details and notes about what you asked for, so we can follow up without making you repeat yourself.

When you browse the site, some information is collected automatically. This can include the pages you visit, how long you stay, the type of device and browser you use, your general location based on your internet connection and the site that sent you here. This information doesn't tell us your name.

Cookies and analytics

Cookies are small files your browser stores when you visit a website. We and the services that run our site may use them to keep the site working, remember basic settings and count visits.

We may use analytics tools to see which pages people read and where they leave, so we can make the site easier to use. These tools report trends across all visitors, not details about you as a person.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not.

How we use your information

We use the information you give us to reply to your request, schedule an estimate, give you a quote, do the work and handle billing and any follow-up after the job.

We use the automatic information to keep the site running, fix problems and understand how people find us.

We don't sell or rent your personal information. We won't add you to a marketing list unless you ask us to, and if you get a message from us you don't want, you can tell us to stop.

Who we share it with

We share information only with the companies that help us run the business, and only as much as they need to do that. Our contact form is handled by an outside form service, and our site relies on hosting and analytics providers. These companies process information for us and aren't allowed to use it for their own purposes.

We may also share information if the law requires it, to protect our rights or safety, or if the business is ever sold or reorganized. Beyond that, your information stays with us.

How long we keep it

We keep your contact and project details for as long as we need them to answer you, finish your job and stand behind our work. We also keep records like invoices for as long as tax and business laws require.

When we no longer need the information, we delete it or remove anything that identifies you. Analytics data is kept by our analytics provider under its own retention settings.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep a record by law or need it to finish work you've hired us for.

Depending on the state you live in, you may have other privacy rights. Just tell us what you're asking for and we'll handle it, and we won't treat you any differently for asking.

How we protect it

We take reasonable steps to keep your information safe, such as limiting who on our team can see it and using trusted services to store it. No website or email system is completely secure, so please don't send payment card numbers or passwords through our form.

Children's privacy

Our website is meant for adults arranging work on their homes and businesses. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our services or the tools we use change. When we do, the new version will appear on this page, and it applies from the time it's posted.

Questions or privacy concerns

If you have a question about this policy or want to make a request about your information, call us at (765) 250-3629 or reach us through our contact page. We'll look into it and get back to you.

Sterling Lafayette Epoxy Floors is based in Lafayette, IN 47905.